Introduction

At GrandPlayCasino, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our social casino platform.

As a social casino, we do not collect financial information or process real money transactions. Our focus is on providing entertainment while maintaining the highest standards of data protection.

Information We Collect

Information You Provide

• Account Information: Username, email address (if you choose to create an account)
• Game Preferences: Your favorite games and gaming patterns
• Communication: Messages you send to our support team
• Feedback: Comments and suggestions you provide

Automatically Collected Information

• Device Information: Device type, operating system, browser type
• Usage Data: Pages visited, time spent on games, game performance
• Technical Data: IP address, cookies, session information
• Game Statistics: Scores, achievements, progress (stored locally)

How We Use Your Information

We use the information we collect to:

• Provide and improve our gaming services
• Personalize your gaming experience
• Analyze game performance and user preferences
• Respond to your support requests
• Ensure platform security and prevent abuse
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted partners who help us operate our platform (game developers, hosting services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly give us permission to share specific information

Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication measures
• Secure hosting infrastructure
• Regular backup and disaster recovery procedures

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our services and user experience
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect some functionality of our platform.

Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for data processing

Children's Privacy

GrandPlayCasino is intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Data Protection Officer: [email protected]

Last Updated: August 2025